Terms of Use
Last updated: August 2026
These Terms of Use (these "Terms") are a binding agreement between you and Outsens Enterprise, the operator of OutDeck ("OutDeck", "we", "us", "our"), and govern your access to and use of the OutDeck website, content management system and Android TV app (together, the "Service"). By creating an account, installing our app, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
1. The Service
OutDeck is a digital signage service. It lets you upload media, build playlists, and schedule and manage content across screens in your shops using an app installed on Android TV devices. Features, plans and supported devices may change over time as we improve the Service.
2. Eligibility
You must be at least 18 years old and able to enter into a binding contract to use the Service. If you use the Service on behalf of a business, you represent that you are authorised to bind that business to these Terms, and "you" includes that business.
3. Your account
You are responsible for the information you provide, for keeping your login credentials secure, and for all activity under your account. Notify us promptly of any unauthorised use. We may refuse, suspend or reclaim usernames, and we may require you to verify your identity.
4. Account deletion and closure
You may stop using the Service and delete your account at any time from within the app or dashboard, or by contacting us. Deleting your account removes your access and, subject to our Privacy Policy and any records we must keep by law, deletes your content and personal data. We may also close or suspend accounts as described in the "Suspension and termination" section below.
5. Licence to use our app
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to install and use our app on devices you own or control, solely to use the Service. You must not copy, modify, reverse engineer, decompile, rent, lease, sell, redistribute or create derivative works of the app, except to the extent this restriction is prohibited by law. We and our licensors retain all rights not expressly granted.
6. Plans, billing, renewal and cancellation
Paid plans are billed per shop, monthly or yearly, at the prices shown on our Pricing page. Unless stated otherwise, subscriptions renew automatically for the same period until cancelled, and you authorise us (or our payment provider) to charge your chosen payment method for each renewal. You can cancel at any time; cancellation stops future renewals and takes effect at the end of the current billing period. Prices may change, and we will give reasonable notice of changes that affect you. Applicable taxes may be added.
7. Free demo
We may offer a free demo with no card required. Demo workspaces and their content are automatically removed after the demo period ends unless you upgrade to a paid plan. We may change or withdraw the demo at any time.
8. Refunds
Except where required by law, fees already paid are non-refundable, and cancelling does not entitle you to a refund for the current billing period. For full details, see our Refund Policy.
9. Your content and responsibilities
You retain ownership of the media and content you upload ("Your Content"). You are solely responsible for Your Content and for what you display on your screens, and you confirm that you have all rights, licences and permissions needed to use and display it. You must not upload or display content that is unlawful, infringing, defamatory, obscene, or that violates any third party's rights or any applicable law, including advertising, music licensing and public display rules. You grant us a limited licence to host, process, transmit and display Your Content solely to operate and provide the Service. We may remove content that we believe breaches these Terms.
10. Acceptable use
You agree not to: use the Service to break the law or infringe others' rights; upload malware or harmful code; attempt to gain unauthorised access to the Service or interfere with or disrupt it; probe or scan its systems; circumvent usage limits or security; resell or provide the Service to third parties except as permitted; or misuse the Service in any way. We may investigate and take action, including suspension, for suspected breaches.
11. Intellectual property
The Service, including its software, app, design, text, graphics and branding, is owned by Outsens Enterprise and its licensors and is protected by intellectual property laws. Except for the licence to use our app, these Terms grant you no rights in our software, trademarks or other intellectual property. Any feedback you provide may be used by us without obligation to you.
12. Third-party services
The Service relies on third parties, including Android TV devices, hosting providers and payment processors. Your use of those services is subject to their own terms and privacy policies, and we are not responsible for them. We are not responsible for third-party content or websites that Your Content or the Service may reference.
13. Service availability and changes
We aim to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation. We may modify, suspend or discontinue features, or perform maintenance, and we will use reasonable efforts to limit disruption. Screens cache content and can keep playing offline, then sync when a connection returns, but we do not guarantee any particular level of offline performance.
14. Disclaimers
To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the Service will meet your requirements or be secure, uninterrupted or error-free.
15. Limitation of liability
To the maximum extent permitted by law, Outsens Enterprise and its officers, employees and suppliers will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data, goodwill or business, arising out of or relating to the Service. Our total aggregate liability arising out of or relating to the Service and these Terms is limited to the total fees you paid us for the Service in the one month immediately before the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded by law.
16. Indemnity
You agree to indemnify and hold harmless Outsens Enterprise from and against any claims, damages, losses and expenses (including reasonable legal fees) arising from Your Content, your use of the Service, or your breach of these Terms or of any law or third-party right.
17. Suspension and termination
You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Service or other users. On termination, your right to use the Service ends, and we may delete your content and data in accordance with our Privacy Policy. Sections that by their nature should survive termination will survive.
18. Governing law and jurisdiction
These Terms are governed by the laws of Malaysia. You agree to submit to the exclusive jurisdiction of the courts of Malaysia in relation to any dispute arising out of or in connection with these Terms, unless applicable law requires otherwise.
19. Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date above and, where changes are significant, take reasonable steps to notify you. Your continued use of the Service after changes take effect means you accept the updated Terms.
20. Contact us
Outsens Enterprise (operator of OutDeck). For questions about these Terms, email legal@outdeck.app.